How To Fix PSSC_BILLING120 - Item process category &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_BILLING - PS Social Services - Billing

• Message number: 120

• Message text: Item process category &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_BILLING120 - Item process category &1 not found ?

  The SAP error message PSSC_BILLING120 with the description "Item process category &1 not found" typically occurs in the context of billing processes within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system is unable to find a specific item process category that is required for processing a billing item.
  Cause:
  
  Missing Configuration: The item process category specified in the error message is not defined in the system. This could be due to a configuration oversight or a missing entry in the relevant customizing settings.
  Incorrect Item Process Category: The item process category being referenced may be incorrect or misspelled in the billing document or configuration.
  Transport Issues: If the configuration was recently transported from another system (e.g., development to production), the transport may not have included the necessary item process category settings.
  Versioning Issues: If there are multiple versions of the configuration, the system may be referencing an outdated or incorrect version.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the relevant configuration area in SAP (usually under the billing or invoicing settings) and verify that the item process category exists.
  If it does not exist, you may need to create it or adjust the existing configuration to include the necessary item process category.
  
  
  
  Verify Item Process Category:
  
  Check the billing document or transaction that triggered the error to ensure that the item process category is correctly specified.
  Make sure there are no typos or incorrect references.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary configurations were included and successfully imported.
  If something is missing, you may need to re-transport the relevant configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific module you are working with (SAP CC or SAP CI) for any additional guidance on item process categories.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to check the relevant settings.
  SAP Notes: Search for SAP Notes related to the error message or the specific module you are working with. SAP frequently updates their knowledge base with solutions to common issues.
  Community Forums: Consider checking SAP Community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the error message PSSC_BILLING120 in your SAP system.