How To Fix PSSC_BILLING121 - Contract account category &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PSSC_BILLING - PS Social Services - Billing

• Message number: 121

• Message text: Contract account category &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PSSC_BILLING121 - Contract account category &1 not found ?

  The SAP error message PSSC_BILLING121 indicates that the system could not find a contract account category specified in the transaction. This error typically occurs in the context of billing or contract account management within SAP, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules.
  Cause:
  
  Incorrect Contract Account Category: The contract account category specified in the transaction does not exist in the system. This could be due to a typo or an incorrect configuration.
  Missing Configuration: The contract account category may not have been set up in the system. This can happen if the necessary configuration steps were not completed during the implementation or if the category was deleted or deactivated.
  Data Migration Issues: If data was migrated from another system, there may have been issues with the mapping of contract account categories.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP and verify that the contract account category exists. You can do this by navigating to the relevant configuration path in the SAP IMG (Implementation Guide).
  Ensure that the contract account category is correctly defined and active.
  
  
  
  Correct the Input:
  
  If the error is due to a typo or incorrect entry, correct the contract account category in the transaction where the error occurred.
  
  
  
  Create Missing Categories:
  
  If the contract account category does not exist, you may need to create it. This typically involves defining the category in the system and ensuring that all necessary attributes and settings are configured.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to contract account management to ensure that you are following the correct procedures.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify contract account categories.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBD2 (for defining contract account categories) or FSP0 (for managing contract accounts).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.