How To Fix PS133 - The EPS Inbox is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: PS - SAP Electronic Parcel Service

• Message number: 133

• Message text: The EPS Inbox is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PS133 - The EPS Inbox is empty ?

  The SAP error message PS133, which states "The EPS Inbox is empty," typically occurs in the context of Project System (PS) when you are trying to access or process a project-related task or transaction that requires data from the EPS (Enterprise Project Structure) Inbox, but there are no entries available.
  Cause:
  
  No Project Requests: The EPS Inbox is designed to hold project-related requests or tasks. If there are no project requests or tasks that need attention, the inbox will be empty.
  Incorrect Selection Criteria: You may be using filters or selection criteria that do not match any existing entries in the EPS Inbox.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the entries in the EPS Inbox.
  System Configuration: There may be configuration issues in the Project System module that prevent the proper display of entries in the EPS Inbox.
  
  Solution:
  
  Check for Project Requests: Ensure that there are project requests or tasks that should be in the EPS Inbox. You can create or submit new project requests if necessary.
  Review Selection Criteria: Double-check the filters or selection criteria you are using to access the EPS Inbox. Make sure they are set correctly to display the relevant entries.
  Verify Authorizations: Ensure that you have the necessary authorizations to view the EPS Inbox. You may need to contact your SAP security administrator to check your user roles and permissions.
  System Configuration: If you suspect a configuration issue, consult with your SAP Basis or Project System configuration team to ensure that the EPS Inbox is set up correctly.
  Check for Background Jobs: Sometimes, project requests are processed in the background. Check if there are any background jobs that need to be executed to populate the EPS Inbox.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CJ20N (Project Builder) or CJ02 (Change Project) to manage project-related tasks.
  SAP Notes: Check SAP Notes for any known issues or patches related to the EPS Inbox. You can search for relevant notes in the SAP Support Portal.
  Documentation: Refer to the SAP Help Portal for detailed documentation on the Project System module and the EPS Inbox functionality.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.