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How To Fix PS009 - Transmission restart failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PS - SAP Electronic Parcel Service

  • Message number: 009

  • Message text: Transmission restart failed

  • Show details Hide details
  • What causes this issue?

    The target file exists but is incomplete. When you started the
    transmission, you specified that in this case an attempt should be made
    to restart transmission (restart mode). An error occurred during the
    restart.
    File name: <LS>&V2&</>
    Directory: <LS>&V3&</>
    Error code: <LS>&V1&</> <LS>&V4&</>
    Definition of error codes:
    <DS:TX.BC_EPS_FTP_ERROR_03>03</> RFC system failure
    <DS:TX.BC_EPS_FTP_ERROR_04>04</> RFC communication failure
    <DS:TX.BC_EPS_FTP_ERROR_11>11</> invalid EPS subdirectory
    <DS:TX.BC_EPS_FTP_ERROR_12>12</> sapgparam failed
    <DS:TX.BC_EPS_FTP_ERROR_13>13</> build directory failed
    <DS:TX.BC_EPS_FTP_ERROR_14>14</> no authorization
    <DS:TX.BC_EPS_FTP_ERROR_15>15</> build path failed
    <DS:TX.BC_EPS_FTP_ERROR_16>16</> open failed
    <DS:TX.BC_EPS_FTP_ERROR_17>17</> read directory failed
    <DS:TX.BC_EPS_FTP_ERROR_18>18</> read attributes failed
    <DS:TX.BC_EPS_FTP_ERROR_20>20</> read failure
    <DS:TX.BC_EPS_FTP_ERROR_21>21</> write failure
    <DS:TX.BC_EPS_FTP_ERROR_22>22</> end of file
    <DS:TX.BC_EPS_FTP_ERROR_23>23</> pattern not found

    System Response

    The restart attempt was terminated.

    How to fix this error?

    Restart the transmission.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PS009 - Transmission restart failed ?

    The SAP error message PS009, which indicates "Transmission restart failed," typically occurs in the context of the SAP system's background processing or job scheduling. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.

    Causes of PS009 Error

    1. Job Scheduling Issues: The job that was supposed to be restarted may have encountered issues during its execution, leading to a failure in the transmission process.

    2. System Resource Limitations: Insufficient system resources (like memory or CPU) can cause jobs to fail or not restart properly.

    3. Network Issues: Problems with network connectivity can prevent the job from communicating with other systems or databases, leading to a failure in transmission.

    4. Configuration Errors: Incorrect settings in job scheduling or background processing configurations can lead to this error.

    5. Database Locking: If the job is trying to access a locked database table, it may fail to restart.

    6. Authorization Issues: The user or process attempting to restart the job may lack the necessary permissions.

    Solutions to PS009 Error

    1. Check Job Logs: Review the job logs for any specific error messages or warnings that can provide more context about why the job failed.

    2. Restart the Job Manually: If the job has failed, you can try to restart it manually through the SAP GUI by navigating to the job management area.

    3. Check System Resources: Monitor system performance and resource usage. If resources are low, consider optimizing the system or scheduling jobs during off-peak hours.

    4. Network Connectivity: Ensure that there are no network issues affecting the SAP system's ability to communicate with other systems or databases.

    5. Review Configuration Settings: Check the configuration settings for job scheduling and background processing to ensure they are set up correctly.

    6. Database Locks: Use transaction codes like SM12 to check for and resolve any database locks that may be affecting the job.

    7. Authorization Checks: Verify that the user or process has the necessary authorizations to execute and restart the job.

    8. Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.

    Related Information

    • Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM12 (Lock Entries), and SM21 (System Log) to help diagnose the issue.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, especially if it is a recurring problem.
    • Documentation: Review SAP documentation and community forums for additional insights and solutions shared by other users who may have encountered the same error.

    By following these steps, you should be able to identify the cause of the PS009 error and implement a suitable solution.

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