How To Fix PS010 - Connection failed

SAP Error Message - Details

• Message type: E = Error

• Message class: PS - SAP Electronic Parcel Service

• Message number: 010

• Message text: Connection failed

What causes this issue?

An error occurred during connection setup.
Destination: <LS>&V2&</>
Error code: <LS>&V1&</> <LS>&V3&</>
Error code definition:
<DS:TX.BC_EPS_FTP_ERROR_03>03</> RFC system failure
<DS:TX.BC_EPS_FTP_ERROR_04>04</> RFC communication failure

System Response

Transmission was not possible.

How to fix this error?

Check the RFC destination.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PS010 - Connection failed ?

  The SAP error message PS010, which indicates "Connection failed," typically arises when there is an issue with the connection between the SAP system and the database or application server. This error can occur in various contexts, such as during logins, data retrieval, or when executing transactions.
  Causes of PS010 Connection Failed
  
  
  Network Issues: Problems with the network connection between the client and the SAP server can lead to this error. This could be due to network outages, firewall settings, or incorrect network configurations.
  
  
  Server Unavailability: The SAP application server or database server may be down or not reachable. This could be due to maintenance, crashes, or other server-related issues.
  
  
  Configuration Errors: Incorrect settings in the SAP system configuration, such as the instance number, host name, or port number, can prevent successful connections.
  
  
  User Authorization: The user may not have the necessary authorizations to connect to the SAP system.
  
  
  SAP Kernel Issues: Problems with the SAP kernel or outdated components can also lead to connection failures.
  
  
  Database Issues: If the database is not running or is experiencing issues, it can prevent connections from being established.
  
  
  Solutions to PS010 Connection Failed
  
  
  Check Network Connectivity: Ensure that the network connection between the client and the SAP server is stable. You can use tools like ping or tracert to diagnose network issues.
  
  
  Verify Server Status: Check if the SAP application server and database server are up and running. You can do this by accessing the SAP Management Console or using transaction codes like SM51 (for application servers) and SM04 (for user sessions).
  
  
  Review Configuration Settings: Double-check the connection parameters in the SAP GUI or the configuration files. Ensure that the host name, instance number, and port number are correct.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to connect to the SAP system. You may need to consult with your SAP security team.
  
  
  Restart Services: If the server is running but still experiencing issues, consider restarting the SAP services or the database service.
  
  
  Update SAP Kernel: If the issue persists, check for updates or patches for the SAP kernel and apply them if necessary.
  
  
  Consult Logs: Review the SAP system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages that could provide more context about the connection failure.
  
  
  Contact Support: If none of the above solutions work, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM51 (to view application servers), SM04 (to view user sessions), and ST22 (for dumps).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the PS010 error.
  Documentation: Review SAP documentation for troubleshooting connection issues, which may provide additional insights and steps.
  
  By following these steps, you should be able to diagnose and resolve the PS010 connection failed error in your SAP environment.