How To Fix PS007 - Transmission canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: PS - SAP Electronic Parcel Service

• Message number: 007

• Message text: Transmission canceled by user

What causes this issue?

File transfer was terminated by the user.

System Response

Transmission was terminated. The file, which was only partially
transmitted, was closed but not deleted.

How to fix this error?

To transmit the complete file, restart the transmission.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PS007 - Transmission canceled by user ?

  The SAP error message PS007, which states "Transmission canceled by user," typically occurs in the context of background job processing or data transmission tasks within the SAP system. This error indicates that a user has manually canceled a process that was in progress.
  Causes:
  
  Manual Cancellation: The most straightforward cause is that a user has intentionally canceled the job or transmission.
  Timeouts: If a job takes too long to execute, a user may cancel it out of frustration or due to time constraints.
  System Performance Issues: If the system is slow or unresponsive, users may cancel jobs that seem to be stuck.
  User Error: A user might accidentally cancel a job without realizing it.
  
  Solutions:
  
  Check Job Status: Use transaction code SM37 to check the status of the job. Look for any jobs that have been canceled and review their logs for more details.
  Re-run the Job: If the job was canceled unintentionally, you can re-run it. Ensure that the parameters are correct and that the job is necessary.
  Investigate System Performance: If performance issues are causing users to cancel jobs, investigate the system's performance. This may involve checking for resource bottlenecks, optimizing queries, or increasing system resources.
  User Training: If user error is a frequent cause, consider providing training to users on how to manage jobs and understand the implications of canceling them.
  Review Job Scheduling: If jobs are frequently canceled due to timing issues, consider rescheduling them during off-peak hours when system load is lower.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Monitor job status.
  SM21: Check system logs for any related errors or warnings.
  ST22: Analyze dumps that may provide insight into system issues.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to job processing and cancellations.
  User Roles and Permissions: Ensure that only authorized users have the ability to cancel jobs, which can help prevent accidental cancellations.
  
  By following these steps, you can address the PS007 error and minimize its occurrence in the future.