How To Fix PRP_UI021 - Error while sending the groupware task

PRP_UI021 - Overview

• Message type: E = Error

• Message class: PRP_UI - Error Messages for PRP User Interface

• Message number: 021

• Message text: Error while sending the groupware task

What causes this issue?

An error occurred when you sent the task via the groupware. Check the
"WFM" object in the application log (in transaction SLG1).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For a detailed error analysis, use the SLG1 transaction to evaluate the
"WFM" object of the application log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP_UI021 - Error while sending the groupware task ?

  The SAP error message PRP_UI021, which indicates "Error while sending the groupware task," typically occurs in the context of integrating SAP with groupware applications (like Microsoft Outlook or Lotus Notes) for tasks such as sending emails, calendar invites, or other collaborative functions.
  Causes:
  
  
  Configuration Issues: Incorrect configuration settings in the SAP system or the groupware application can lead to communication failures.
  Network Problems: Connectivity issues between the SAP system and the groupware server can prevent successful task transmission.
  Authorization Issues: The user may not have the necessary permissions to send tasks or messages through the groupware interface.
  System Errors: There may be underlying system errors or bugs in the SAP system or the groupware application.
  Data Issues: Invalid or incomplete data being sent in the task can cause the sending process to fail.
  
  Solutions:
  
  
  Check Configuration: 
  
  Ensure that the integration settings between SAP and the groupware application are correctly configured. This includes checking RFC connections, SMTP settings, and