How To Fix PRP_UI022 - Error while sending the groupware appointment

SAP Error Message - Details

• Message type: E = Error

• Message class: PRP_UI - Error Messages for PRP User Interface

• Message number: 022

• Message text: Error while sending the groupware appointment

What causes this issue?

An error occurred when you sent the appointment via the groupware. Check
the "WFM" object in the application log (in transaction SLG1).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For a detailed error analysis, use the SLG1 transaction to evaluate the
"WFM" object of the application log.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP_UI022 - Error while sending the groupware appointment ?

  The SAP error message PRP_UI022 typically occurs when there is an issue with sending a groupware appointment, often related to integration with external calendar systems like Microsoft Outlook or other groupware solutions. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Configuration Issues: The integration settings between SAP and the groupware system may not be correctly configured.
  Network Issues: There may be connectivity problems between the SAP system and the groupware server.
  Authorization Problems: The user may not have the necessary permissions to send appointments.
  Data Validation Errors: The data being sent (like date, time, or recipient details) may not meet the required format or validation rules.
  Groupware Server Issues: The external groupware server may be down or experiencing issues.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings for the groupware integration in SAP. Ensure that the connection parameters (like server address, port, etc.) are correct.
  Check the settings in transaction SCOT (SAPconnect) to ensure that the groupware settings are properly configured.
  
  
  
  Network Connectivity:
  
  Test the network connection between the SAP system and the groupware server. Ensure that there are no firewall or network issues blocking the connection.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to send appointments. Check the user roles and permissions in SAP.
  
  
  
  Data Validation:
  
  Review the data being sent in the appointment. Ensure that all required fields are filled out correctly and that the data formats are valid.
  
  
  
  Check Groupware Server:
  
  If possible, check the status of the groupware server. Ensure that it is operational and not experiencing any issues.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to groupware integration for any specific troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to PRP_UI022, as other users may have encountered and resolved similar issues.
  SAP Help Portal: Utilize the SAP Help Portal for detailed documentation on groupware integration and error handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.