How To Fix PRP_UI023 - Person will be notified by means of a groupware appointment

SAP Error Message - Details

• Message type: E = Error

• Message class: PRP_UI - Error Messages for PRP User Interface

• Message number: 023

• Message text: Person will be notified by means of a groupware appointment

What causes this issue?

The person will be informed about the appointment. The appointment will
be sent to the person by means of the groupware.
Note that the appointment will not be transferred to the groupware until
the project is saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP_UI023 - Person will be notified by means of a groupware appointment ?

  The SAP error message PRP_UI023 indicates that a person will be notified via a groupware appointment. This message typically arises in the context of SAP's integration with groupware systems (like Microsoft Outlook or IBM Notes) when scheduling appointments or notifications related to personnel actions.
  Cause:
  The error message PRP_UI023 is not necessarily an error in the traditional sense but rather an informational message indicating that a notification will be sent to the person involved through a groupware appointment. This can occur in scenarios such as:
  
  When creating or modifying appointments in SAP that involve personnel.
  When there is a need to notify users about events, tasks, or actions that require their attention.
  
  Solution:
  Since PRP_UI023 is an informational message rather than an error, there is typically no direct "solution" required. However, if you are looking to ensure that notifications are sent correctly, consider the following steps:
  
  
  Check Groupware Integration: Ensure that the integration between SAP and your groupware system is correctly configured. This includes checking connection settings, user mappings, and permissions.
  
  
  User Settings: Verify that the users involved have their groupware settings correctly configured in SAP. This includes ensuring that their email addresses and groupware accounts are correctly set up.
  
  
  Review Notification Settings: Check the notification settings in SAP to ensure that notifications are enabled and configured as desired.
  
  
  Test the Functionality: Conduct a test by creating a new appointment or notification to see if the groupware appointment is generated and sent as expected.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how groupware notifications are handled in your version of SAP.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to groupware integration and notifications.
  User Manuals: Review user manuals or guides specific to the SAP module you are working with (e.g., SAP HR, SAP SuccessFactors) for detailed instructions on managing appointments and notifications.
  Support: If you encounter persistent issues or if the message is causing operational problems, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  In summary, PRP_UI023 is an informational message indicating that a notification will be sent via groupware, and ensuring proper configuration and settings can help facilitate this process.