How To Fix PRP_UI020 - Person will be notified by means of a groupware task

SAP Error Message - Details

• Message type: E = Error

• Message class: PRP_UI - Error Messages for PRP User Interface

• Message number: 020

• Message text: Person will be notified by means of a groupware task

What causes this issue?

The system notifies the person about the project assignment by sending a
task using the groupware.
Note that the task is not transferred to the groupware until the project
is saved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP_UI020 - Person will be notified by means of a groupware task ?

  The SAP error message PRP_UI020 indicates that a person will be notified via a groupware task. This message typically arises in the context of SAP's integration with groupware systems (like Microsoft Outlook or Lotus Notes) when there is an issue with the notification process.
  Cause:
  
  Groupware Integration Issues: The error may occur if there are problems with the integration between SAP and the groupware system. This could be due to configuration issues, connectivity problems, or missing authorizations.
  User Settings: The user settings in SAP or the groupware system may not be correctly configured to allow notifications to be sent.
  Task Assignment: The task may not be properly assigned to the user, or the user may not have the necessary permissions to receive notifications.
  System Configuration: There may be issues with the configuration of the SAP system itself, such as incorrect settings in the groupware interface.
  
  Solution:
  
  Check Groupware Configuration: Ensure that the integration settings between SAP and the groupware system are correctly configured. This includes checking the RFC connections and ensuring that the necessary services are active.
  User Authorizations: Verify that the user has the appropriate authorizations to receive notifications. This may involve checking roles and permissions in both SAP and the groupware system.
  Review User Settings: Check the user settings in SAP to ensure that notifications are enabled and that the correct email address or groupware account is configured.
  Test Connectivity: Perform tests to ensure that the SAP system can communicate with the groupware system. This may involve checking network settings and firewall configurations.
  Consult Documentation: Refer to SAP documentation or support notes related to groupware integration for specific troubleshooting steps and best practices.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that address this specific error message or provide guidance on groupware integration issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Groupware Documentation: Review the documentation for the specific groupware system being used to ensure that all integration requirements are met.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP Basis team or consult with SAP support for further assistance.