How To Fix PRP084 - E-mail address of groupware resource & is already being used

PRP084 - Overview

• Message type: E = Error

• Message class: PRP - Project Resource Planning: General Messages

• Message number: 084

• Message text: E-mail address of groupware resource & is already being used

What causes this issue?

An e-mail address can be assigned only once within the groupware.
Business partner &V1& is using an e-mail address that is already being
used.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRP084 - E-mail address of groupware resource & is already being used ?

  The SAP error message PRP084 indicates that there is a conflict with the email address of a groupware resource, specifically that the email address is already in use by another resource or user in the system. This typically occurs in the context of integrating SAP with groupware systems (like Microsoft Exchange or Lotus Notes) for functionalities such as calendar synchronization or email notifications.
  
  Cause:
  
  Duplicate Email Address: The most common cause is that the email address you are trying to assign to a groupware resource is already assigned to another user or resource in the SAP system.
  
  Configuration Issues: There may be misconfigurations in the groupware integration settings that lead to conflicts.
  Data Migration Issues: If data has been migrated from another system, duplicate email addresses may have been inadvertently created.
  
  
  Solution:
  
  
  Check Existing Resources: 
  
  Go to the transaction code SU01 (User Maintenance) or PPOME (Organizational Management) to check if the email address is already assigned