How To Fix PRF_CNTRL_MSG096 - Item information for Header key &1 and Version &2 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: PRF_CNTRL_MSG - Message Class for control messages of PRF

• Message number: 096

• Message text: Item information for Header key &1 and Version &2 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRF_CNTRL_MSG096 - Item information for Header key &1 and Version &2 not found ?

  The SAP error message PRF_CNTRL_MSG096 indicates that the system is unable to find item information for a specific header key and version. This typically occurs in the context of SAP's Project System (PS) or related modules where project-related data is being processed.
  Cause:
  
  
  Missing Data: The most common cause is that the item data for the specified header key and version does not exist in the database. This could be due to:
  
  The item was never created.
  The item was deleted or archived.
  The version specified is incorrect or does not correspond to any existing data.
  
  
  
  Incorrect Header Key or Version: The header key or version being referenced may be incorrect, leading to a failure in retrieving the associated item information.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the item data, leading to the appearance that it does not exist.
  
  
  Data Consistency Issues: There may be inconsistencies in the database, such as missing links between header and item data.
  
  
  Solution:
  
  
  Verify Header Key and Version: Check the header key and version being used in the transaction. Ensure that they are correct and correspond to existing records in the system.
  
  
  Check Item Data: Use transaction codes like CJ20N (Project Builder) or CJ03 (Display Project) to verify if the item data exists for the specified header key and version. If it does not exist, you may need to create it.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to access the project and its items. This can be checked with the help of your SAP security team.
  
  
  Data Consistency Check: If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database issues.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N, CJ03, CJ02, and CJ01 for project management.
  SAP Notes: Search for SAP Notes related to PRF_CNTRL_MSG096 for any patches or updates that may address this issue.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error message PRF_CNTRL_MSG096 effectively.