How To Fix PRC_MESSAGES_EXT320 - Pricing item not available

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_MESSAGES_EXT -

• Message number: 320

• Message text: Pricing item not available

What causes this issue?

The program tried to access a non-existing item in the pricing document.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_MESSAGES_EXT320 - Pricing item not available ?

  The SAP error message PRC_MESSAGES_EXT320, which states "Pricing item not available," typically occurs in the context of pricing procedures in SAP, particularly when dealing with sales orders, quotations, or other pricing-related transactions. This error indicates that the system is unable to find a valid pricing condition for the item in question.
  Causes:
  
  
  Missing Pricing Conditions: The most common cause is that the pricing conditions required for the item are not maintained in the system. This could be due to missing condition records for the relevant pricing procedure.
  
  
  Incorrect Pricing Procedure: The pricing procedure assigned to the sales document may not be appropriate for the item or may not include the necessary condition types.
  
  
  Item Category Issues: The item category may not be configured correctly, leading to the absence of expected pricing conditions.
  
  
  Master Data Issues: The customer or material master data may not be set up correctly, which can affect pricing.
  
  
  Validity Period: The condition records may not be valid for the date of the transaction, leading to the unavailability of pricing.
  
  
  Solutions:
  
  
  Check Condition Records: 
  
  Go to transaction code VK13 (Display Condition) to check if the necessary condition records exist for the relevant condition types.
  If they do not exist, create them using transaction code VK11 (Create Condition).
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type and ensure it includes the necessary condition types.
  You can review the pricing procedure in transaction code V/08.
  
  
  
  Verify Item Category:
  
  Ensure that the item category is correctly configured to allow for pricing. You can check this in the item category settings in transaction code VOV4.
  
  
  
  Check Master Data:
  
  Verify that the customer and material master data are correctly maintained, including the sales area and relevant pricing information.
  
  
  
  Check Validity Dates:
  
  Ensure that the condition records are valid for the date of the transaction. If they are not, you may need to adjust the validity dates or create new condition records.
  
  
  
  Debugging: If the issue persists, consider debugging the pricing procedure to identify where the pricing item is being excluded.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11: Create Condition
  VK13: Display Condition
  V/08: Maintain Pricing Procedures
  VOV4: Maintain Item Categories
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to pricing errors.
  
  
  Documentation: Review SAP documentation on pricing procedures and condition records for a deeper understanding of how pricing is managed in SAP.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the PRC_MESSAGES_EXT320 error in SAP.