How To Fix PRC_MESSAGES_EXT245 - Pricing header cannot be read from the database

SAP Error Message - Details

• Message type: E = Error

• Message class: PRC_MESSAGES_EXT -

• Message number: 245

• Message text: Pricing header cannot be read from the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PRC_MESSAGES_EXT245 - Pricing header cannot be read from the database ?

  The SAP error message PRC_MESSAGES_EXT245, which states "Pricing header cannot be read from the database," typically occurs in the context of pricing procedures in SAP, particularly when dealing with sales orders, quotations, or other pricing-related transactions. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Missing or Incomplete Data: The pricing header data may be missing or incomplete in the database. This can happen if the pricing condition records have not been maintained properly.
  
  
  Database Issues: There may be issues with the database itself, such as corruption or connectivity problems that prevent the system from retrieving the necessary pricing header information.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the pricing data, leading to the inability to read the pricing header.
  
  
  Configuration Errors: Incorrect configuration in the pricing procedure or condition types can lead to this error. This includes missing or incorrectly set up condition records.
  
  
  Transport Issues: If the pricing configuration was recently transported from one system to another (e.g., from development to production), there may have been issues during the transport process.
  
  
  Solutions:
  
  
  Check Condition Records: Verify that the necessary condition records for pricing are maintained in the system. Use transaction codes like VK11 to create or VK12 to change condition records.
  
  
  Database Consistency Check: Perform a database consistency check to ensure that there are no issues with the database. This may involve working with your database administrator.
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to access pricing data. This can be checked in the user roles and profiles.
  
  
  Review Configuration: Check the pricing procedure configuration in the customizing settings (transaction code SPRO). Ensure that all necessary condition types and access sequences are correctly set up.
  
  
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the transport of pricing configuration.
  
  
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the failure occurs. This may require technical expertise.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), and SPRO (for configuration).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.