How To Fix /PRA/PN116 - Queue manager unable to associate &1 with task; no results available

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/PN -

• Message number: 116

• Message text: Queue manager unable to associate &1 with task; no results available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/PN116 - Queue manager unable to associate &1 with task; no results available ?

  The SAP error message /PRA/PN116 Queue manager unable to associate &1 with task; no results available typically indicates an issue with the queue manager in the SAP system, particularly in the context of processing tasks or jobs that are queued for execution. This error can arise in various scenarios, such as when dealing with background jobs, asynchronous processing, or when using specific SAP modules that rely on queue management.
  Causes:
  
  Queue Manager Issues: The queue manager may not be functioning correctly, leading to an inability to associate tasks with the appropriate queue.
  Configuration Problems: There may be misconfigurations in the queue management settings or in the related SAP modules.
  Resource Limitations: The system may be experiencing resource constraints, such as memory or processing power, which can prevent tasks from being processed.
  Network Issues: If the queue manager is trying to communicate with other systems or services, network issues could prevent successful communication.
  Task Locking: The task may be locked or in a state that prevents it from being processed.
  
  Solutions:
  
  Check Queue Manager Status: Verify that the queue manager is running and functioning correctly. You can do this by checking the relevant transaction codes (e.g., SMQ1 for outbound queues, SMQ2 for inbound queues).
  Review Configuration: Ensure that the configuration settings for the queue manager and related modules are correct. This may involve checking settings in transaction codes like SPRO or other relevant configuration transactions.
  Monitor System Resources: Check the system's resource usage (CPU, memory, etc.) to ensure that it is not overloaded. You can use transaction codes like ST02 (buffer management) or ST06 (OS monitoring) to monitor performance.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the tasks that may be preventing them from being processed.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Restart Queue Manager: If the queue manager is unresponsive, consider restarting it. However, ensure that this is done during a maintenance window or when it will not disrupt ongoing processes.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1, SMQ2, SM12, SLG1, and ST22 (dump analysis) for troubleshooting.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  Documentation: Review SAP documentation related to queue management and the specific modules you are using to understand better how they interact and any known issues.
  
  By following these steps, you should be able to diagnose and resolve the error message /PRA/PN116 Queue manager unable to associate &1 with task; no results available.