How To Fix /PRA/PN115 - Queue manager cannot find available servers; retries failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/PN -

• Message number: 115

• Message text: Queue manager cannot find available servers; retries failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/PN115 - Queue manager cannot find available servers; retries failed ?

  The SAP error message /PRA/PN115 Queue manager cannot find available servers; retries failed typically indicates that the SAP system is unable to find any available servers to process a request in a specific queue. This can occur in scenarios involving SAP Process Integration (PI) or Process Orchestration (PO), where messages are queued for processing.
  Causes:
  
  Server Unavailability: The target server or service might be down or not reachable due to network issues.
  Configuration Issues: Incorrect configuration of the queue manager or the server settings in the SAP system.
  Resource Limitations: The server may be overloaded or have reached its maximum capacity, preventing it from processing new requests.
  Queue Configuration: The queue itself may not be properly configured, or there may be issues with the message processing logic.
  Authorization Issues: The user or service account may not have the necessary permissions to access the required resources.
  
  Solutions:
  
  Check Server Status: Verify that the target servers are up and running. Check for any downtime or maintenance activities.
  Network Connectivity: Ensure that there are no network issues preventing communication between the SAP system and the target servers.
  Review Configuration: Check the configuration settings for the queue manager and ensure that all parameters are correctly set.
  Monitor Resource Usage: Use monitoring tools to check the resource usage on the servers. If they are overloaded, consider scaling up resources or optimizing the processing logic.
  Queue Management: Review the queue settings and ensure that they are correctly configured. You may need to clear or reset the queue if it is stuck.
  Check Logs: Look into the application logs and system logs for any additional error messages or warnings that could provide more context about the issue.
  Authorization Checks: Ensure that the necessary authorizations are in place for the user or service account attempting to access the queue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for Process Integration or Process Orchestration for best practices in configuring and managing queues.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.