How To Fix /PRA/PN113 - Queue manager processing the new queue items

SAP Error Message - Details

• Message type: E = Error

• Message class: /PRA/PN -

• Message number: 113

• Message text: Queue manager processing the new queue items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PRA/PN113 - Queue manager processing the new queue items ?

  The SAP error message /PRA/PN113 Queue manager processing the new queue items typically relates to issues in the processing of queue items in the SAP system, particularly in the context of the SAP Process Integration (PI) or Process Orchestration (PO) environments. This error can occur due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the queue manager or related components can lead to processing errors.
  Data Inconsistencies: If the data being processed has inconsistencies or is not in the expected format, it can cause the queue manager to fail.
  Performance Bottlenecks: High system load or insufficient resources can lead to delays or failures in processing queue items.
  Network Issues: Problems with network connectivity can prevent the queue manager from accessing necessary resources or services.
  Authorization Issues: Lack of proper authorizations for the user or service account trying to process the queue items.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the queue manager and ensure they are set up correctly. This includes checking the communication channels, receiver determination, and interface mappings.
  Data Validation: Validate the data being processed to ensure it meets the required format and consistency. Look for any anomalies in the data that could cause processing issues.
  Monitor System Performance: Use SAP monitoring tools to check for performance bottlenecks. If the system is under heavy load, consider optimizing performance or scaling resources.
  Network Troubleshooting: Ensure that there are no network issues affecting the communication between the components involved in the queue processing.
  Check Authorizations: Verify that the user or service account has the necessary authorizations to access and process the queue items.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches that may address the problem.
  Transaction Codes: Use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor and manage queue items.
  Logs and Traces: Review application logs and traces (e.g., using transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.