How To Fix /PRA/PN114 - Queue manager detected no available servers; waiting to retry


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PRA/PN -

  • Message number: 114

  • Message text: Queue manager detected no available servers; waiting to retry

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /PRA/PN114 - Queue manager detected no available servers; waiting to retry ?

    The SAP error message /PRA/PN114 Queue manager detected no available servers; waiting to retry typically indicates that the system is unable to find any available servers to process a request in a queue management scenario. This can occur in various contexts, such as when using SAP Process Orchestration (PO) or SAP Process Integration (PI).

    Causes:

    1. Server Unavailability: The servers that are supposed to handle the requests may be down or not reachable due to network issues.
    2. Configuration Issues: There may be misconfigurations in the queue management settings, such as incorrect server addresses or ports.
    3. Resource Limitations: The servers may be overloaded or have reached their maximum capacity, leading to unavailability.
    4. Queue Management Settings: The queue manager may not be properly configured to handle the requests, or the queues may be paused or stopped.
    5. Network Issues: There could be network connectivity problems between the queue manager and the servers.

    Solutions:

    1. Check Server Status: Verify that the servers are up and running. You can do this by checking the server logs or using monitoring tools.
    2. Review Configuration: Ensure that the queue management configuration is correct. Check the server addresses, ports, and any other relevant settings.
    3. Monitor Resource Usage: Check the resource usage on the servers to see if they are overloaded. If they are, consider scaling up resources or optimizing the workload.
    4. Restart Services: If the servers are down or unresponsive, try restarting the relevant services or the servers themselves.
    5. Check Queue Management Settings: Ensure that the queues are active and not paused or stopped. Review the queue manager settings to ensure they are configured correctly.
    6. Network Diagnostics: Perform network diagnostics to ensure there are no connectivity issues between the queue manager and the servers.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context about the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Refer to the official SAP documentation for guidance on configuring and managing queue management in your specific SAP environment.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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