How To Fix PQ625 - An unexpected error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: PQ - HR-PD: Personnel Development

• Message number: 625

• Message text: An unexpected error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PQ625 - An unexpected error occurred ?

  The SAP error message PQ625, which states "An unexpected error occurred," is a generic error message that can arise in various contexts within the SAP system. This message does not provide specific details about the underlying issue, making it somewhat challenging to diagnose. However, here are some common causes, potential solutions, and related information that may help you address this error:
  Common Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system can lead to unexpected errors.
  Data Inconsistencies: Inconsistent or corrupted data in the database can trigger unexpected errors during processing.
  Authorization Problems: Insufficient user authorizations can prevent certain actions, leading to unexpected errors.
  Technical Issues: Bugs in the SAP software, issues with the underlying database, or problems with the application server can cause this error.
  Network Issues: Connectivity problems between the client and the SAP server can lead to unexpected errors.
  
  Potential Solutions:
  
  Check System Logs: Review the system logs (transaction codes like SM21, ST22, or SLG1) for more detailed error messages that can provide insights into the cause of the error.
  Review Configuration Settings: Ensure that all relevant configuration settings are correct and consistent.
  Data Validation: Check for data inconsistencies or corruption. You may need to run data validation or repair tools.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases patches and updates that can resolve known issues.
  System Restart: In some cases, restarting the application server or the entire SAP system can resolve transient issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM21 (System Log), ST22 (Dump Analysis), and SLG1 (Application Log) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may contain troubleshooting tips.
  
  Since PQ625 is a generic error, the specific context in which it occurs (e.g., during a particular transaction or process) can significantly influence the troubleshooting steps. Always consider the specific scenario when diagnosing and resolving the issue.