How To Fix PO796 - XDC file does not exist on the default ADS server

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 796

• Message text: XDC file does not exist on the default ADS server

What causes this issue?

You specified the name of an XDC file that does not exist on the
standard ADS server.

System Response

Warning from the system.

How to fix this error?

If you still want to assign this ADS file to the current printer, for
example because a different ADS server is used to print IFbA forms (SAP
Interactive Forms by Adobe), and the XDC file exists on that server,
choose ENTER to continue.
Otherwise, change the name and/or author of the XDC file.
If you do not want to assign any special XDC files to the printer,
delete the content of the field. In this case, the XDC file for printing
IFbA forms assigned by default by the SAP device type is used on this
printer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO796 - XDC file does not exist on the default ADS server ?

  The SAP error message PO796, which states "XDC file does not exist on the default ADS server," typically occurs in the context of using Adobe Document Services (ADS) for generating PDF documents from SAP. This error indicates that the system is unable to find the specified XDC (XML Data Conversion) file on the ADS server.
  Cause:
  
  Missing XDC File: The specified XDC file may not be present on the ADS server. This can happen if the file was not uploaded or if it was deleted.
  Incorrect Configuration: The ADS server may not be correctly configured in the SAP system, leading to issues in locating the XDC file.
  File Naming Issues: The name of the XDC file may be misspelled or incorrectly referenced in the SAP application.
  Server Connectivity Issues: There may be connectivity issues between the SAP system and the ADS server, preventing access to the required files.
  
  Solution:
  
  
  Check XDC File Existence:
  
  Log in to the ADS server and verify that the required XDC file exists in the correct directory.
  If the file is missing, you may need to upload it again.
  
  
  
  Verify Configuration:
  
  Ensure that the ADS server is correctly configured in the SAP system. You can check the configuration in transaction SICF (Internet Communication Framework) and ensure that the ADS service is active.
  Check the settings in transaction SPAD (Spool Administration) under the "Output Devices" section to ensure that the ADS server is set as the default.
  
  
  
  Check File Naming:
  
  Verify that the name of the XDC file is correctly referenced in your SAP application. Ensure there are no typos or incorrect paths.
  
  
  
  Test Connectivity:
  
  Test the connection between the SAP system and the ADS server. You can do this by using transaction SICF to check if the ADS service is reachable.
  If there are connectivity issues, resolve them by checking network settings, firewalls, or server availability.
  
  
  
  Review Logs:
  
  Check the logs for any additional error messages that might provide more context about the issue. You can look at the application logs in transaction SLG1 or the ADS logs for more details.
  
  
  
  Reconfigure ADS:
  
  If the problem persists, consider reconfiguring the ADS settings in SAP. This may involve re-registering the ADS server or updating the configuration parameters.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Adobe Document Services for detailed configuration and troubleshooting steps.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to ADS and XDC files.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the PO796 error related to the missing XDC file on the ADS server.