How To Fix PO794 - Enter the IP address of the SNMP-compatible printer

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 794

• Message text: Enter the IP address of the SNMP-compatible printer

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO794 - Enter the IP address of the SNMP-compatible printer ?

  The SAP error message PO794, which states "Enter the IP address of the SNMP-compatible printer," typically occurs when you are trying to configure a printer in SAP and the system requires the IP address of a printer that supports SNMP (Simple Network Management Protocol). This error indicates that the system cannot proceed with the printer configuration because the necessary information is missing.
  Cause:
  
  Missing IP Address: The most common cause of this error is that the IP address of the SNMP-compatible printer has not been entered in the configuration settings.
  Incorrect Printer Type: The printer you are trying to configure may not support SNMP, or it may not be properly set up to communicate with SAP.
  Network Issues: There may be network connectivity issues preventing SAP from reaching the printer.
  
  Solution:
  
  
  Enter the IP Address:
  
  Go to the printer configuration settings in SAP.
  Locate the field where the IP address is required.
  Enter the correct IP address of the SNMP-compatible printer.
  
  
  
  Verify Printer Compatibility:
  
  Ensure that the printer you are trying to configure is indeed SNMP-compatible. Check the printer's documentation or consult with your IT department.
  
  
  
  Check Network Connectivity:
  
  Ensure that the printer is connected to the network and is reachable from the SAP server.
  You can test this by pinging the printer's IP address from the server where SAP is running.
  
  
  
  Printer Configuration in SAP:
  
  Make sure that the printer is correctly configured in SAP. This includes setting the correct device type and ensuring that all necessary parameters are filled out.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's IT support for specific instructions on configuring printers in your SAP environment.
  
  
  
  Related Information:
  
  SNMP Protocol: SNMP is used for network management and monitoring. It allows devices like printers to communicate their status and statistics.
  Device Types in SAP: When configuring printers in SAP, you need to select the appropriate device type that matches the printer model.
  SAP Transaction Codes: You may use transaction codes like SPAD (Spool Administration) to manage printers and their configurations in SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.