How To Fix PO793 - Enter the reference device type for the printer

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 793

• Message text: Enter the reference device type for the printer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO793 - Enter the reference device type for the printer ?

  The SAP error message PO793, which states "Enter the reference device type for the printer," typically occurs when there is an issue with the printer configuration in the SAP system. This error indicates that the system requires a reference device type to be specified for the printer you are trying to use.
  Cause:
  
  Missing Device Type: The printer configuration in SAP does not have a reference device type assigned.
  Incorrect Printer Configuration: The printer settings may not be correctly set up in the SAP system.
  User Authorization: The user may not have the necessary permissions to access or configure printer settings.
  
  Solution:
  To resolve the PO793 error, follow these steps:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  In the Spool Administration screen, check the list of printers.
  Select the printer that is causing the error and click on the "Change" button.
  
  
  
  Assign Reference Device Type:
  
  In the printer configuration, look for the field labeled "Device Type" or "Reference Device Type."
  Ensure that a valid device type is assigned. If it is empty, select an appropriate device type from the list that matches the printer you are using.
  
  
  
  Save Changes:
  
  After assigning the correct device type, save the changes.
  
  
  
  Test the Printer:
  
  After making the changes, try to print again to see if the error persists.
  
  
  
  Check User Authorizations:
  
  If the issue continues, ensure that the user has the necessary authorizations to access and configure printers in SAP.
  
  
  
  Related Information:
  
  Device Types: Device types in SAP define the characteristics of printers, such as the format of the output and the capabilities of the printer. Common device types include those for laser printers, dot matrix printers, etc.
  Transaction Codes: Familiarize yourself with relevant transaction codes like SPAD (Spool Administration) for managing printers and their configurations.
  SAP Notes: Check SAP Notes for any known issues or updates related to printer configurations and error messages.
  
  If the problem persists after following these steps, consider consulting with your SAP Basis team or referring to SAP support for further assistance.