How To Fix PO787 - Cannot create e-mail attachment (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 787

• Message text: Cannot create e-mail attachment (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO787 - Cannot create e-mail attachment (&1) ?

  The SAP error message PO787, which states "Cannot create e-mail attachment (&1)," typically occurs when there is an issue with generating an email attachment in the SAP system. This can happen in various scenarios, such as when trying to send purchase orders, invoices, or other documents via email.
  Causes:
  
  Missing or Incorrect Configuration: The SAP system may not be properly configured to send emails. This includes settings related to the SMTP server or the email client.
  Authorization Issues: The user may not have the necessary authorizations to create or send email attachments.
  File Size Limitations: The attachment being generated may exceed the size limits set in the SAP system or the email server.
  Missing Data: Required data for generating the attachment may be missing or incomplete.
  Technical Issues: There may be underlying technical issues, such as problems with the SAP spool or output management.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the SMTP settings are correctly configured in transaction code SCOT (SAPconnect).
  Verify that the email server settings are correct and that the server is reachable.
  
  
  
  Review Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to send emails and create attachments.
  
  
  
  Check Attachment Size:
  
  Review the size of the attachment being generated. If it exceeds the limits, consider reducing the size or splitting the document into smaller parts.
  
  
  
  Validate Data:
  
  Ensure that all required fields and data for the document being sent are filled out correctly. Missing data can prevent the attachment from being created.
  
  
  
  Check Spool and Output Management:
  
  Use transaction code SP01 to check the spool requests. Look for any errors related to the email attachment generation.
  Ensure that the output type used for sending the email is correctly configured in transaction code NACE.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect), NACE (Output Types), SP01 (Spool Requests), SLG1 (Application Log).
  SAP Notes: Always check for the latest SAP Notes related to email sending issues, as they may provide specific fixes or workarounds.
  Documentation: Review SAP documentation regarding email configuration and output management for more detailed guidance.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.