How To Fix PO624 - Print request attributes

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 624

• Message text: Print request attributes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO624 - Print request attributes ?

  The SAP error message PO624 typically relates to issues with print request attributes in the context of output management. This error can occur when there are problems with the configuration of the output device, the print program, or the output type settings.
  Cause:
  
  Incorrect Output Device Configuration: The output device may not be properly configured in SAP, leading to issues when trying to print.
  Missing or Incorrect Print Program: The print program associated with the output type may be missing or incorrectly defined.
  Output Type Settings: The output type may not be correctly set up in the system, or it may not be assigned to the relevant document type.
  User Authorization Issues: The user may not have the necessary authorizations to execute the print request.
  Network Issues: There may be network connectivity issues preventing the print request from reaching the printer.
  
  Solution:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device is active and correctly configured for the type of document you are trying to print.
  
  
  
  Verify Print Program:
  
  Check the print program associated with the output type. You can do this by going to transaction code NACE (Output Types) and navigating to the relevant application area.
  Ensure that the print program is correctly assigned and exists in the system.
  
  
  
  Review Output Type Settings:
  
  In transaction NACE, check the output type settings for the relevant document type (e.g., purchase orders).
  Ensure that the output type is correctly configured and assigned to the document type.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute print requests. This can be checked in transaction SU53 after the error occurs.
  
  
  
  Test Network Connectivity:
  
  Ensure that the printer is reachable from the SAP system. You can test this by trying to print a test page from the operating system or checking the printer's status.
  
  
  
  Review Spool Requests:
  
  Check the spool requests in transaction SP01 to see if there are any errors or issues logged for the print requests.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  NACE: Output Types
  SP01: Spool Request Overview
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring output devices and managing print requests.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the PO624 error message.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.