How To Fix PO567 - OMS device &1 (LOMS &2) cannot be queried (error &3)

PO567 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 567

• Message text: OMS device &1 (LOMS &2) cannot be queried (error &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PO567 - Details

• The SAP error message PO567 typically indicates an issue with querying an OMS (Order Management System) device. The message format suggests that there is a specific device and OMS associated with the error, and it provides an error code that can help diagnose the problem.
  
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Device 
  Configuration Issues: The device specified in the error message may not be properly configured in the system.
  OMS Connectivity Problems: There may be connectivity issues between the SAP system and the OMS, preventing the query from being executed.
  Authorization Issues: The user or system may not have the necessary permissions to access the OMS device.
  Data Consistency Issues: There may be inconsistencies or missing data in the OMS that prevent it from being queried.
  System Errors: There could be underlying system errors or bugs that are causing the query to fail.
  
  
  Solution:
  To resolve the PO567 error, you can