How To Fix PO566 - Device &1 cannot be queried at present (error &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 566

• Message text: Device &1 cannot be queried at present (error &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO566 - Device &1 cannot be queried at present (error &2) ?

  The SAP error message PO566 indicates that the system is unable to query a specific device at the present time. This error typically arises in the context of device management or when trying to access a printer or output device in SAP.
  Cause:
  
  Device Not Available: The specified device (e.g., printer) may not be available or turned on.
  Configuration Issues: There may be configuration issues with the device in the SAP system.
  Network Issues: If the device is networked, there may be connectivity issues preventing the SAP system from accessing it.
  Device Status: The device may be in a status that does not allow it to be queried (e.g., offline, paused).
  Authorization Issues: The user may not have the necessary authorizations to access the device.
  
  Solution:
  
  Check Device Status: Verify that the device is powered on and properly connected to the network.
  Review Configuration: Check the device configuration in SAP (transaction SPAD) to ensure it is set up correctly.
  Network Connectivity: Ensure that there are no network issues preventing access to the device. You can try pinging the device from the server where SAP is running.
  Check Device Logs: If applicable, check the logs of the device for any errors or issues that may be preventing it from being queried.
  User Authorizations: Ensure that the user has the necessary authorizations to access the device.
  Restart Device: Sometimes, simply restarting the device can resolve temporary issues.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction SPAD: This transaction is used for managing output devices in SAP. You can use it to check the configuration and status of the device.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it is a recurring problem.
  Documentation: Review SAP documentation related to output management and device configuration for more detailed guidance.
  
  By following these steps, you should be able to diagnose and resolve the PO566 error in SAP.