How To Fix PO564 - Device &1 is not defined using an OMS

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 564

• Message text: Device &1 is not defined using an OMS

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO564 - Device &1 is not defined using an OMS ?

  The SAP error message PO564, which states "Device &1 is not defined using an OMS," typically occurs when there is an issue with the output device configuration in the SAP system, particularly when using an Output Management System (OMS). Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Device Not Defined: The specified output device (represented by &1 in the error message) is not defined in the SAP system or is not configured correctly for use with the OMS.
  Incorrect Configuration: The output device may not be set up to work with the specific output management system being used.
  Missing Authorizations: The user may not have the necessary authorizations to access or use the specified output device.
  System Settings: The OMS settings may not be properly configured to recognize the output device.
  
  Solution:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Check if the output device mentioned in the error message is listed and properly configured.
  If it is not defined, you may need to create a new output device or modify an existing one.
  
  
  
  Verify OMS Configuration:
  
  Ensure that the OMS is correctly configured to recognize the output device.
  Check the settings in the OMS configuration to ensure that it includes the output device in question.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the output device.
  Check the user roles and profiles to ensure they include permissions for the relevant output device.
  
  
  
  Test Output Device:
  
  Use the test functionality in SPAD to check if the output device can be accessed and is functioning correctly.
  
  
  
  Consult Documentation:
  
  Review the documentation for the specific OMS you are using to ensure that all necessary configurations are in place.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for managing output devices.
  SP01: Spool Request - to view spool requests and their statuses.
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to output devices and OMS.
  
  
  Output Management Systems: Familiarize yourself with the specific OMS being used (e.g., SAP Smart Forms, Adobe Forms, etc.) as each may have unique configuration requirements.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the PO564 error message in your SAP system.