How To Fix PO562 - Device &1 cannot be queried

PO562 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 562

• Message text: Device &1 cannot be queried

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

PO562 - Details

• The SAP error message PO562, which states "Device &1 cannot be queried," typically occurs when there is an issue with the printer device configuration or communication in the SAP system. Here are some common causes, solutions, and related information for this error:
  Causes:
  
  Device Not Defined: The printer device specified in the output request may not be defined in the SAP system.
  Device 
  Configuration Issues: The printer may not be properly configured in the SAP spool system.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the printer.
  Authorization Issues: The user may not have the necessary authorizations to access the printer.
  Device Status: The printer may be offline or in an error state, making it unavailable for queries.
  
  Solutions:
  
  
  Check Device Definition:
  
  Go to transaction code SPAD (Spool Administration) and check if the printer device (indicated by &1 in the error message) is defined.
  If it is not defined, you will need to