How To Fix PO338 - OTF module: Character set conversion &1 -> &2 failed

PO338 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 338

• Message text: OTF module: Character set conversion &1 -> &2 failed

What causes this issue?

The SAPscript printer driver could not convert the SAPscript OTF
character set into the character set of the output device. If the text
can be printed, characters that are not in both character sets will be
printed incorrectly.
Possible causes of the error: The character set of the output device is
not defined in the spool system; The specifications for the printer
driver and/or character set in the definition of the device type are
incorrect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO338 - OTF module: Character set conversion &1 -> &2 failed ?

  The SAP error message PO338 indicates that there is a problem with character set conversion in the OTF (Output Text Format) module. This typically occurs when the system is trying to convert data from one character set to another, and the conversion fails. Here’s a breakdown of the cause, potential solutions, and related information:
  
  Cause:
  
  Incompatible Character Sets: The source and target character sets may not be compatible. For example, if the source data contains characters that cannot be represented in the target character set, the conversion will fail.
  Data Corruption: The data being processed may be corrupted or contain invalid characters that cannot be converted.
  
  Configuration Issues: There may be issues with the configuration of the character sets in the SAP system, such as incorrect settings in the output device or printer configuration.
  Language Settings: The language settings for the user or the document may not match the character set being used.
  
  Solutions:
  
  Check Character Set