Message type: E = Error
Message class: PO - Spooler message
Message number: 337
Message text: OTF module: Failed to initialize character conversion &1 -> &2
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The SAP error message PO337 indicates that there is a failure in initializing character conversion between two character sets during the processing of an output request, typically in the context of output processing (like printing or emailing documents). The error message format is usually as follows: PO337 OTF module: Failed to initialize character conversion &1 -> &2 Where &1 and &2 represent the source and target character sets, respectively. Causes: Missing or Incorrect Character Set Configuration: The character sets specified in the output configuration may not be correctly defined or may not exist in the system. Incompatible Character Sets: The source and target character sets may not be compatible, leading to conversion failures. System
Configuration Issues: There may be issues with the SAP system configuration, such as missing language packs or incorrect settings in the SAP kernel. Data Issues: The data being processed may contain characters that cannot be converted from the source to the target character
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