How To Fix PO336 - OTF module: Failed to request system character set

PO336 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 336

• Message text: OTF module: Failed to request system character set

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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PO336 - Details

• The SAP error message PO336, which indicates "OTF module: Failed to request system character set," typically occurs when there is an issue with the output formatting of a document, particularly when using the OTF (Output Text Format) for printing or generating documents. This error can arise due to various reasons, including configuration issues, missing or incorrect character set settings, or problems with the printer settings.
  Causes:
  
  
  Character Set Configuration: The system may not be able to determine the correct character set for the output, which can happen if the character set is not properly defined in the SAP system or if there is a mismatch between the character set of the SAP system and the printer.
  
  
  Printer Configuration: The printer settings may not be correctly configured to handle the character set being requested. This can include issues with the printer driver or the printer itself.
  
  
  Output Device Settings: The output device settings in SAP