How To Fix PO324 - Attempt to archive this request was unsuccessful

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 324

• Message text: Attempt to archive this request was unsuccessful

What causes this issue?

This request should be archived. This failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO324 - Attempt to archive this request was unsuccessful ?

  The SAP error message PO324, which states "Attempt to archive this request was unsuccessful," typically occurs during the archiving process of data in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Locking Issues: The data you are trying to archive may be locked by another process or user, preventing the archiving process from completing.
  Configuration Issues: Incorrect configuration settings in the archiving object or archiving process can lead to failures.
  Insufficient Authorizations: The user attempting to perform the archiving may not have the necessary authorizations to execute the archiving process.
  Database Issues: Problems with the database, such as connectivity issues or insufficient space, can also cause archiving to fail.
  Missing or Incomplete Data: If the data to be archived is incomplete or has inconsistencies, the archiving process may not be able to proceed.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the data you are trying to archive. If locks are found, resolve them before attempting to archive again.
  Review Configuration: Ensure that the archiving object is correctly configured. Check the settings in transaction SARA for the specific archiving object you are working with.
  Verify Authorizations: Ensure that the user has the necessary authorizations to perform archiving. This can be checked in transaction SU53 or by consulting with your security team.
  Database Health Check: Check the database for any issues. Ensure that there is enough space for the archiving process to complete. You may need to consult your database administrator for assistance.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the archiving failed.
  Test Archiving in a Development Environment: If possible, test the archiving process in a development or test environment to identify any issues without affecting production data.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration), SLG1 (Application Log), and SM12 (Lock Entries).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues related to the PO324 error.
  Documentation: Review SAP documentation related to archiving processes for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed logs and error messages to facilitate troubleshooting.