How To Fix PO321 - No authorization for re-routing to a different printer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 321

  • Message text: No authorization for re-routing to a different printer

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  • What causes this issue?

    You need an authorization with the value REDI for the authorization
    object SPOOLER ACTIONS.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO321 - No authorization for re-routing to a different printer ?

    The SAP error message PO321, which states "No authorization for re-routing to a different printer," typically occurs when a user attempts to print a document (such as a purchase order) to a printer that they do not have the necessary authorizations to use. This can happen in various scenarios, such as when a user tries to change the printer settings or when the system is configured to allow re-routing of print jobs.

    Cause:

    1. Authorization Issues: The user does not have the required authorization to access or use the specified printer.
    2. Printer Configuration: The printer may not be correctly configured in the SAP system, or the user may not be assigned to the printer in the system settings.
    3. User Roles: The user's role may not include permissions for printing or re-routing print jobs.

    Solution:

    1. Check User Authorizations:

      • Verify the user's authorizations in the SAP system. This can be done by checking the user's roles and profiles in transaction code SU01 (User Maintenance).
      • Ensure that the user has the necessary authorizations for the printer in question. This may involve checking the authorization object S_SPO_DEV (Output Device Authorization).
    2. Printer Configuration:

      • Ensure that the printer is correctly configured in the SAP system. You can check this in transaction code SPAD (Spool Administration).
      • Verify that the printer is active and that the user is assigned to the printer.
    3. Role Assignment:

      • If the user does not have the necessary roles, you may need to assign the appropriate roles that include printing permissions. This can be done by a system administrator.
    4. Consult with Basis Team:

      • If you are unable to resolve the issue, consult with your SAP Basis team or system administrator. They can help check the system settings and user roles to ensure everything is configured correctly.
    5. Testing:

      • After making changes, test the printing functionality again to ensure that the issue is resolved.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SPAD: Spool Administration
      • PFCG: Role Maintenance (to manage user roles)
    • Authorization Objects:

      • S_SPO_DEV: Output Device Authorization
      • S_USER_AUTH: User Authorization
    • Documentation: Refer to SAP Help documentation for more details on user authorizations and printer configuration.

    By following these steps, you should be able to identify and resolve the issue related to the PO321 error message in SAP.

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