How To Fix PO312 - Internal error: rspoget2 calls task handler function

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 312

• Message text: Internal error: rspoget2 calls task handler function

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO312 - Internal error: rspoget2 calls task handler function ?

  The SAP error message PO312, which states "Internal error: rspoget2 calls task handler function," typically indicates an issue within the SAP system related to the processing of purchase orders or related tasks. This error can arise due to various reasons, including system inconsistencies, configuration issues, or bugs in the SAP software.
  Possible Causes:
  
  System Bugs: There may be a bug in the version of SAP you are using that affects the processing of purchase orders.
  Data Inconsistencies: Inconsistent or corrupted data in the database can lead to internal errors when the system tries to process requests.
  Configuration Issues: Incorrect configuration settings in the purchasing module or related areas can trigger this error.
  User Authorizations: Insufficient user authorizations may prevent the system from executing certain functions properly.
  Custom Code: If there are custom enhancements or modifications in the system, they might interfere with standard processes.
  
  Solutions:
  
  Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal. SAP frequently releases notes that address known issues and provide patches or workarounds.
  System Update: Ensure that your SAP system is up to date with the latest support packages and patches. This can resolve known bugs.
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like SE11 or SE14 to check database tables for inconsistencies.
  Review Configuration: Verify the configuration settings in the purchasing module. Ensure that all necessary settings are correctly configured.
  User Authorizations: Check the user roles and authorizations to ensure that the user encountering the error has the necessary permissions.
  Debugging: If you have access to the development environment, you can debug the process to identify the exact point of failure. This may require the assistance of a developer.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user actions leading to the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ME23N (Display Purchase Order) to replicate the issue.
  Logs and Traces: Check system logs (transaction SLG1) and short dumps (transaction ST22) for additional information that may help diagnose the problem.
  Testing in Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.
  
  By following these steps, you should be able to identify the cause of the PO312 error and implement a suitable solution.