How To Fix PO310 - Output requests deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 310

• Message text: Output requests deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO310 - Output requests deleted ?

  The SAP error message PO310 ("Output requests deleted") typically occurs in the context of output processing in SAP, particularly when dealing with purchase orders or other documents that require output (like printouts, emails, etc.). This message indicates that the output requests for a particular document have been deleted, which can happen for various reasons.
  Causes:
  
  Manual Deletion: The output request may have been manually deleted by a user or through a batch job.
  Output Condition Records: There may be issues with the output condition records that determine how and when outputs are generated.
  Document Status: The document (e.g., purchase order) may have been changed to a status that no longer allows for output processing.
  System Configuration: Incorrect configuration in the output determination settings can lead to outputs not being generated or being deleted.
  Job Scheduling: If there are background jobs scheduled to delete old output requests, they may have inadvertently removed the requests you are looking for.
  
  Solutions:
  
  Check Output Determination: Verify the output determination settings for the document type in question. Ensure that the correct output types are configured and that the conditions for generating outputs are met.
  Recreate Output Requests: If the output requests were deleted, you may need to recreate them. This can often be done by reprocessing the document or using the output processing transaction (e.g., ME9F for purchase orders).
  Review Document Status: Ensure that the document is in a status that allows for output processing. If the document is archived or in a completed status, outputs may not be generated.
  Check for Manual Deletion: Investigate if any users have manually deleted the output requests. You can check the change logs or audit trails if available.
  Consult with Basis Team: If you suspect that a background job is causing the issue, consult with your SAP Basis team to review job schedules and logs.
  SAP Notes: Check for any relevant SAP Notes that may address this issue. Sometimes, specific bugs or issues are documented by SAP, and applying a note or patch may resolve the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME9F (Output from Purchasing), and NACE (Output Types).
  Output Types: Understand the different output types available in your SAP system and their configurations.
  User Authorizations: Ensure that users have the necessary authorizations to create and manage output requests.
  Documentation: Review SAP documentation or help files related to output processing for further insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.