How To Fix PO309 - Output requests deleted, host spool will continue

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 309

• Message text: Output requests deleted, host spool will continue

What causes this issue?

An output request has been deleted, but the host spool could no longer
cancel the request.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try to use the operating system to remove the request from the host
spool queue.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO309 - Output requests deleted, host spool will continue ?

  The SAP error message "PO309 Output requests deleted, host spool will continue" typically indicates that there was an issue with the output request for a print job or a spool request in the SAP system. This message usually occurs when the output request has been deleted from the spool system, but the host spool system is still processing other requests.
  Cause:
  
  Manual Deletion: The output request may have been manually deleted by a user or an administrator.
  Spool Configuration: There may be issues with the configuration of the spool system, leading to the deletion of output requests.
  System Errors: There could be underlying system errors or issues with the printer or spool server that caused the output request to be deleted.
  Job Completion: The job associated with the output request may have completed, and the system automatically deleted the request.
  
  Solution:
  
  Check Spool Requests: Go to transaction code SP01 (Spool Request) to check the status of the spool requests. Look for any errors or issues related to the specific output request.
  Recreate Output Request: If the output request was deleted and is still needed, you may need to recreate it. This can often be done by re-executing the transaction that generated the output.
  Review Printer Configuration: Ensure that the printer configuration in SAP (transaction SPAD) is correct and that the printer is properly connected and configured.
  Check System Logs: Use transaction SM21 to check the system logs for any related errors or warnings that might provide more context about the issue.
  Monitor Spool System: If this is a recurring issue, monitor the spool system for any performance issues or errors. You may need to consult with your system administrator or basis team to investigate further.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes:
  
  SP01: Display Spool Requests
  SPAD: Spool Administration
  SM21: System Log
  
  
  Documentation: Refer to SAP Help documentation for more details on spool management and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to spool requests and output management.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the PO309 error message in SAP.