How To Fix PO307 - Output request already completed

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 307

• Message text: Output request already completed

What causes this issue?

You have tried to cancel or change the attributes of a print request.
However, the print request has already been processed. It can no
longer be changed or canceled.

System Response

No action taken.

How to fix this error?

The SAP spool system passes print requests to the spool system of one
of your host computers for printing. If the request has not yet been
printed, you can use the printing commands of the host computer to
change or cancel the request.
To find out which host received the request, check the definition of
the printer to which the request was sent. Select <LS>Tools ->
Administration -> Spool -> Administration</> and the function
<LS>Output devices</>. The request was sent to the host named in the
host name field in the device definition.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO307 - Output request already completed ?

  The SAP error message PO307 ("Output request already completed") typically occurs when you attempt to process an output request (such as printing or sending an email) that has already been marked as completed in the system. This can happen in various scenarios, such as when trying to reprocess an output that has already been sent or printed.
  Causes:
  
  Duplicate Processing: The output request has already been processed, and the system does not allow it to be processed again.
  Status Change: The status of the output request may have changed to "completed" due to prior processing.
  Manual Intervention: A user may have manually marked the output request as completed.
  System Configuration: Certain configurations in the output determination settings may restrict reprocessing of completed requests.
  
  Solutions:
  
  Check Output Status: Verify the status of the output request in the output log. If it is marked as completed, you will not be able to process it again.
  Recreate Output Request: If you need to resend or reprint the output, you may need to create a new output request. This can often be done by changing the document (e.g., purchase order) and triggering the output again.
  Review Output Determination: Check the output determination settings to ensure that they allow for the desired processing of outputs. You may need to adjust the configuration if necessary.
  Consult with SAP Support: If the issue persists and you cannot determine the cause, it may be beneficial to consult with SAP support or your internal SAP team for further investigation.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like ME23N (Display Purchase Order) to check the output log for the specific document.
  Output Log: Access the output log to see the history of output requests and their statuses. This can provide insights into what has been processed and what the current status is.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the PO307 error and take appropriate action to resolve it.