How To Fix PO306 - Output request no longer exists

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 306

• Message text: Output request no longer exists

What causes this issue?

The selected output request no longer exists. This can occur if the
output or spool request was deleted in the interim. A spool request can
be deleted immediately if the relevant attribute is set and the request
was printed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Refresh the list of output requests.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO306 - Output request no longer exists ?

  The SAP error message "PO306 Output request no longer exists" typically occurs when there is an attempt to process or display an output request (such as a print job or email) that has already been deleted or is no longer available in the system. This can happen in various scenarios, such as when trying to reprint a document or when the output request has been removed due to system cleanup processes.
  Causes:
  
  Deletion of Output Request: The output request may have been deleted manually or automatically by the system.
  Archiving: The document associated with the output request may have been archived, making the output request unavailable.
  Incorrect Document Status: The document may not be in a status that allows for output processing.
  System Cleanup: Regular maintenance or cleanup jobs may have removed old output requests.
  User Permissions: The user may not have the necessary permissions to view or process the output request.
  
  Solutions:
  
  Check Output Request Status: Verify if the output request still exists in the system. You can do this by checking the output management transaction (e.g., using transaction code SP02 for spool requests).
  Recreate Output Request: If the output request is missing, you may need to recreate it. This can often be done by reprocessing the document that generated the output request.
  Review Archiving Settings: If the document has been archived, check the archiving settings and consider restoring the document if necessary.
  Check User Permissions: Ensure that the user has the appropriate permissions to access and process output requests.
  Consult Logs: Review system logs for any additional error messages or information that may provide insight into why the output request is no longer available.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP02 (for spool requests), NACE (for output types), and SOST (for sending messages).
  Output Management: Understanding how output management works in SAP can help in troubleshooting issues related to output requests.
  Documentation: Refer to SAP documentation or help files for more detailed information on output processing and error handling.
  
  By following these steps, you should be able to diagnose and resolve the "PO306 Output request no longer exists" error in SAP.