How To Fix PO304 - Device & does not have format &

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 304

• Message text: Device & does not have format &

What causes this issue?

The format type you have specified is not defined for the device type
of the target printer.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Choose another format type or define the missing format type. To
display a list of the defined format types use "Possible entries".

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message PO304 - Device & does not have format & ?

  The SAP error message PO304 typically indicates that there is an issue with the device format in the context of printing or output management. This error can occur when the system is unable to find a suitable format for the specified device, which can be a printer or another output device.
  Cause:
  
  Missing Device Format: The specified output device does not have an associated format defined in the SAP system.
  Incorrect Device Configuration: The output device may not be configured correctly in the SAP system.
  Output Device Not Defined: The output device may not be defined in the system or may have been deleted.
  Incompatible Device Type: The device type assigned to the output device may not be compatible with the format being requested.
  
  Solution:
  
  
  Check Device Configuration:
  
  Go to transaction code SPAD (Spool Administration).
  Check the configuration of the output device that is causing the error.
  Ensure that the device type is correctly assigned and that the device is active.
  
  
  
  Define Device Format:
  
  If the device format is missing, you may need to define it.
  In SPAD, navigate to the device and check the "Device Type" settings.
  Ensure that the correct format is assigned to the device type.
  
  
  
  Check Output Device:
  
  Verify that the output device is correctly defined in the system.
  If necessary, create a new output device with the correct settings.
  
  
  
  Test Output:
  
  After making changes, test the output to ensure that the error is resolved.
  You can do this by trying to print a document or output that uses the device.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  
  
  Device Types: Ensure that the device type is compatible with the format you are trying to use. Common device types include SAPWIN, PDF1, etc.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP Basis team or SAP support for further assistance.