How To Fix PO267 - Unable to create output device &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 267

• Message text: Unable to create output device &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO267 - Unable to create output device &1 (&2) ?

  The SAP error message "PO267 Unable to create output device &1 (&2)" typically occurs when there is an issue with the output device configuration in the SAP system. This error can arise in various contexts, such as when trying to print documents or generate outputs from SAP.
  Causes:
  
  Output Device Not Defined: The specified output device does not exist in the system.
  Device Configuration Issues: The output device may not be properly configured or may be inactive.
  Authorization Issues: The user may not have the necessary authorizations to access or create the output device.
  Network Issues: There may be network connectivity problems preventing communication with the output device.
  Device Type Issues: The device type associated with the output device may not be correctly set up or may not match the printer capabilities.
  
  Solutions:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify that the output device exists and is correctly configured.
  Ensure that the device is active and has the correct settings (e.g., device type, host spool access method).
  
  
  
  Create or Modify Output Device:
  
  If the output device does not exist, create it in SPAD.
  If it exists but is misconfigured, modify the settings to ensure they are correct.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the output device. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Test the Output Device:
  
  Use the SP01 transaction to check the spool requests and see if there are any errors related to the output device.
  You can also test the output device directly from SPAD to ensure it is functioning correctly.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can communicate with the printer or output device over the network. This may involve checking network settings or firewall configurations.
  
  
  
  Review Device Type:
  
  Ensure that the device type assigned to the output device is compatible with the printer being used. You can check this in SPAD under the device configuration.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SU01: User Maintenance
  SP01: Spool Request Overview
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring output devices and troubleshooting printing issues.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to output devices and the error message PO267.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message PO267 in your SAP system.