How To Fix PO265 - Page format &2 (orientation &3) not implemented by device type &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 265

  • Message text: Page format &2 (orientation &3) not implemented by device type &1

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  • What causes this issue?

    The required page format in the specified orientation is not realized
    in a formatting of the specified device type.

    System Response

    The present combination of page format and orientation cannot be used
    for this device type nor any devices of this type.

    How to fix this error?

    Select another device or another combination of page format and
    orientation supported by the device type.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message PO265 - Page format &2 (orientation &3) not implemented by device type &1 ?

    The SAP error message PO265 indicates that there is an issue with the page format and orientation settings for a specific device type in the SAP system. This error typically arises when the system attempts to print a document using a page format or orientation that is not supported by the specified printer device type.

    Cause:

    1. Unsupported Page Format/Orientation: The printer device type does not support the specified page format (e.g., A4, Letter) or orientation (e.g., Portrait, Landscape).
    2. Incorrect Printer Configuration: The printer may not be configured correctly in the SAP system, leading to mismatches between the document settings and the printer capabilities.
    3. Device Type Limitations: The device type defined in SAP may not have been set up to handle certain page formats or orientations.

    Solution:

    1. Check Printer Configuration:

      • Go to the SAP transaction SPAD (Spool Administration).
      • Locate the printer in question and check its configuration settings.
      • Ensure that the device type assigned to the printer supports the required page format and orientation.
    2. Change Device Type:

      • If the current device type does not support the required settings, consider changing the device type to one that does.
      • You can do this in the printer settings in SPAD.
    3. Modify Page Format:

      • If changing the device type is not an option, you may need to modify the page format or orientation in the print settings of the document being printed.
      • Ensure that the document's page format and orientation match what the printer can handle.
    4. Update Device Type:

      • If you have access to the device type configuration, you can modify it to include support for the required page format and orientation.
      • This may involve customizing the device type in the SAPscript or Smart Forms.
    5. Consult Documentation:

      • Refer to the documentation for the specific printer model to understand its capabilities and limitations regarding page formats and orientations.

    Related Information:

    • Transaction Codes: SPAD (Spool Administration), SP01 (Spool Request), SE78 (SAP ArchiveLink).
    • Device Types: Device types are defined in SAP and determine how print data is formatted for specific printers. You can find a list of available device types in the SAP system.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printer configurations or device types.

    By following these steps, you should be able to resolve the PO265 error and ensure that your printing tasks are executed successfully.

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