How To Fix PO266 - Unable to update output device &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 266

• Message text: Unable to update output device &1 (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PO266 - Unable to update output device &1 (&2) ?

  The SAP error message "PO266 Unable to update output device &1 (&2)" typically occurs when there is an issue with the output device configuration or when the system is unable to access the specified output device. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Output Device Configuration: The specified output device may not be correctly configured in the SAP system. This could include issues with the device type, device name, or connection settings.
  Device Status: The output device may be offline, disabled, or in an error state, preventing the system from sending output to it.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified output device.
  Network Issues: If the output device is a network printer, there may be network connectivity issues preventing communication with the printer.
  Incorrect Parameters: The parameters or settings used for the output device may be incorrect or incompatible with the document being printed.
  
  Solutions:
  
  
  Check Output Device Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device. Ensure that the device type and connection settings are correct.
  Check if the output device is defined and active.
  
  
  
  Check Device Status:
  
  In SPAD, check the status of the output device. Ensure it is set to "Available" and not in an error state.
  If the device is offline, bring it online or resolve any issues that may be causing it to be offline.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to use the output device. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Test Network Connectivity:
  
  If the output device is a network printer, ensure that the network connection is functioning properly. You can try pinging the printer's IP address or checking the network settings.
  
  
  
  Check Spool Requests:
  
  Review the spool requests in transaction SP01 to see if there are any errors or issues with the specific spool request that is causing the error.
  
  
  
  Reconfigure or Create a New Output Device:
  
  If the current output device is not functioning correctly, consider reconfiguring it or creating a new output device in SPAD.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for managing output devices.
  SP01: Spool Request - for viewing and managing spool requests.
  SU53: Authorization Check - for checking authorization issues.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to output devices and printing errors.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring output devices and troubleshooting printing issues.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the "PO266 Unable to update output device" error in SAP.