How To Fix PO063 - Monitoring object: spool service processing group "high volume printing"


PO063 - Overview

  • Message type: E = Error

  • Message class: PO - Spooler message

  • Message number: 063

  • Message text: Monitoring object: spool service processing group "high volume printing"

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  • <LS>&SYS_ADMIN&</>
    This node collects monitoring information about processing of requests
    classified as mass printing requests. Mass printing means printing very
    large requests (such as cost center lists). To prevent problems with
    other output requests, assign mass printing requests to their own spool
    server.
    STYLE S_DOCUS1
    To classify the output requests, we recommend you assign classes to
    both the spool servers and output devices. By using spool servers
    configured for different types and priorities, you can better control
    output requests.
    STYLE *
    STYLE S_DOCUS1
    For more information, see:
    SAP Note 118057 (Flexible Configuration of the Spool System)
    <LS>SAP Library -> SAP Web AS -> Computing Center Management System
    (CCMS) -> SAP Printing Guide -> Monitoring the Spool System</>

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    STYLE *
    <LS> </>

    Error message extract from SAP system. Copyright SAP SE.


PO063 - Details

  • The SAP error message PO063, which pertains to the monitoring object "spool service processing group 'high volume printing'," typically indicates an issue with the spool service in the SAP system, particularly when handling high-volume print jobs. This error can arise due to various reasons, including configuration issues, resource limitations, or problems with the print server.
    Causes:
    
    Resource Limitations: The spool server may not have enough resources (CPU, memory) to handle the high volume of print jobs.
    
    Configuration Issues: Incorrect configuration of the spool service or the print server can lead to processing failures. Queue Overload: A large number of print requests queued up can overwhelm the spool service. Network Issues: Problems with the network connection to the printer or print server can cause delays or failures in processing print jobs. Printer Configuration: The printer itself may be misconfigured or offline, leading to issues in processing print requests. Solutions: Check Spool Server Configuration: Ensure that the spool server is correctly

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