How To Fix PO061 - Monitoring object: spool service processing group "normal requests"

PO061 - Overview

• Message type: E = Error

• Message class: PO - Spooler message

• Message number: 061

• Message text: Monitoring object: spool service processing group "normal requests"

Procedure for System Administrators

This node includes monitoring information for processing of normal
requests. These are requests sent to devices assigned to a spool
server.
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For classification of output requests, we recommend that you assign the
spool servers and the output devices to different classes. By using
different spool servers that process requests of different types (and
priorities), you can avoid - or at least control - a mutual obstruction
of output requests.
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For more information, see:
SAP Note 118057 (Flexible Configuration of the Spool Service)
SAP Library -> SAP Web AS -> Computing Center Management System (CCMS)
-> SAP Printing Guide -> Monitoring the Spool System

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

PO061 - Details

• The SAP error message PO061, which indicates an issue with the spool service processing group "normal requests," typically arises in the context of SAP's spool and print management system. This error can occur for various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Cause
  
  Spool Request Issues: The spool request may be stuck or not processed correctly due to various reasons, such as system overload, configuration issues, or resource limitations.
  Printer Configuration: There may be issues with the printer configuration in SAP, such as incorrect device type, missing printer definitions, or network issues affecting printer connectivity.
  Spool Service Configuration: The spool service may not be configured correctly, or the processing group may not be set up properly.
  Authorization Issues: The user may not have the necessary authorizations to access or manage the spool requests.
  System Performance: High system load or performance issues can lead to delays in processing spool requests.
  
  Solution
  
  Check