How To Fix /PM0/ABB_MESSAGES381 - If collection account is selected, bank details must be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: /PM0/ABB_MESSAGES -

• Message number: 381

• Message text: If collection account is selected, bank details must be empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /PM0/ABB_MESSAGES381 - If collection account is selected, bank details must be empty ?

  The SAP error message /PM0/ABB_MESSAGES381 indicates that when a collection account is selected in the system, the bank details must be empty. This error typically arises in the context of financial transactions or customer account management within SAP, particularly when dealing with payment processing or collections.
  Cause:
  The error occurs due to a validation rule in the SAP system that enforces specific conditions for collection accounts. When a collection account is selected, the system expects that no bank details (such as bank account number, bank key, etc.) should be filled in. This is likely because collection accounts are designed to handle payments in a specific manner that does not require individual bank details.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check the Account Settings: 
  
  Navigate to the customer or vendor account that is causing the error.
  Ensure that if the collection account is selected, all bank detail fields are left blank.
  
  
  
  Modify the Bank Details:
  
  If you need to keep the bank details for other purposes, consider creating a separate account that does not have the collection account flag set.
  Alternatively, if the collection account is not necessary, you can deselect it.
  
  
  
  Review Configuration:
  
  If you are an SAP administrator or have access to configuration settings, review the settings related to collection accounts and bank details to ensure they align with your business processes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific configuration and rules regarding collection accounts and bank details.
  
  
  
  Contact Support:
  
  If the issue persists or if you are unsure about making changes, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FD02 (Change Customer) or FK02 (Change Vendor) to modify account details.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  User Roles: Ensure that you have the necessary permissions to make changes to customer or vendor accounts.
  
  By following these steps, you should be able to resolve the error and ensure that your SAP system functions correctly in handling collection accounts.