How To Fix /PM0/ABB_MESSAGES379 - No business partner number available for affected insurer


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /PM0/ABB_MESSAGES -

  • Message number: 379

  • Message text: No business partner number available for affected insurer

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /PM0/ABB_MESSAGES379 - No business partner number available for affected insurer ?

    The SAP error message /PM0/ABB_MESSAGES379 indicating "No business partner number available for affected insurer" typically arises in the context of insurance or financial modules within SAP, particularly when dealing with business partner (BP) data related to insurers.

    Cause:

    1. Missing Business Partner Data: The most common cause of this error is that the system cannot find a valid business partner number for the insurer involved in the transaction. This could be due to:

      • The business partner not being created in the system.
      • The business partner being marked as inactive.
      • Incorrect configuration or mapping of the insurer to the business partner.
    2. Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the relevant tables that link insurers to business partners.

    3. Configuration Issues: The configuration settings in the SAP system may not be set up correctly to recognize the insurer as a valid business partner.

    Solution:

    1. Check Business Partner Creation:

      • Verify if the business partner for the insurer exists in the system. You can do this by navigating to the Business Partner transaction (BP) in SAP and searching for the insurer.
      • If it does not exist, create a new business partner for the insurer.
    2. Activate Business Partner:

      • If the business partner exists but is inactive, you will need to activate it. This can be done in the Business Partner transaction by changing the status of the business partner.
    3. Review Configuration:

      • Check the configuration settings related to business partners and insurers. Ensure that the mapping between insurers and business partners is correctly set up.
      • Review any relevant customizing settings in the SAP system that may affect how business partners are linked to insurers.
    4. Data Consistency Check:

      • Perform a data consistency check to ensure that all necessary data is correctly entered and linked. This may involve checking related tables and entries in the system.
    5. Consult Documentation:

      • Refer to SAP documentation or help notes related to business partner management and insurance modules for additional guidance.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE16N (Data Browser), and any specific transaction codes related to your insurance module.
    • SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage business partner data.

    By following these steps, you should be able to identify and resolve the issue related to the error message /PM0/ABB_MESSAGES379.

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