How To Fix PM271 - System error in lock management

SAP Error Message - Details

• Message type: E = Error

• Message class: PM - Extended Payment Functions

• Message number: 271

• Message text: System error in lock management

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PM271 - System error in lock management ?

  The SAP error message PM271, which indicates a "System error in lock management," typically arises when there are issues related to the locking mechanism in the SAP system. This can occur due to various reasons, including:
  Causes:
  
  Database Lock Issues: The database may have encountered a problem with locks, which can happen if there are deadlocks or if a transaction is holding a lock for too long.
  System Resource Limitations: Insufficient system resources (like memory or CPU) can lead to issues in managing locks.
  Configuration Issues: Incorrect configuration settings in the SAP system or database can lead to lock management problems.
  Transport Issues: If there are issues with transport requests or if a transport is being processed, it may lead to lock conflicts.
  User Session Problems: If a user session is terminated unexpectedly, it may leave locks in place that are not released properly.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. You can delete any unnecessary locks that may be causing the issue.
  Review System Logs: Check the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  Restart the Application Server: If the issue persists, restarting the application server may help clear any temporary lock management issues.
  Database Administration: Work with your database administrator to check for any database-level issues or deadlocks that may need to be resolved.
  System Resources: Monitor system resources to ensure that the SAP system has adequate memory and CPU available. If necessary, consider scaling up resources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Consult SAP Support: If the problem continues, consider reaching out to SAP Support for further assistance, especially if it is impacting business operations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SM21 (for system logs), and SM37 (for job monitoring).
  Documentation: Review SAP documentation related to lock management and troubleshooting to gain a deeper understanding of how locks work in the SAP environment.
  Performance Monitoring: Implement performance monitoring tools to proactively identify and resolve locking issues before they escalate.
  
  By following these steps, you should be able to diagnose and resolve the PM271 error effectively.