How To Fix PM138 - Reversal of coll.pmnt request &1 not possible; already been reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: PM - Extended Payment Functions

• Message number: 138

• Message text: Reversal of coll.pmnt request &1 not possible; already been reversed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message PM138 - Reversal of coll.pmnt request &1 not possible; already been reversed ?

  The SAP error message PM138 indicates that a reversal of a collective payment request (coll.pmnt request) is not possible because it has already been reversed. This error typically occurs in the context of payment processing within the SAP system, particularly in the area of Financial Accounting (FI) or Accounts Payable (AP).
  Cause:
  
  
  Duplicate Reversal Attempt: The most common cause of this error is that the user is attempting to reverse a payment request that has already been reversed. In SAP, once a reversal is processed, the system marks that transaction as completed, and any further attempts to reverse it will trigger this error.
  
  
  Incorrect Document Status: The payment request may have already been processed or marked in a way that prevents further reversals. This could be due to subsequent transactions that have been posted against it.
  
  
  User Error: The user may be trying to reverse the wrong payment request or may not have the correct information regarding the status of the payment request.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the payment request in the system. You can do this by checking the document flow or using transaction codes like FB03 (Display Document) to see if the payment request has already been reversed.
  
  
  Review Reversal History: Look for any previous reversal documents related to the payment request. This can help confirm whether the reversal has already been processed.
  
  
  Consult with Finance Team: If you are unsure about the status or need to perform further actions, consult with your finance or accounting team. They may have additional insights or access to transaction logs that can clarify the situation.
  
  
  Use Correct Transaction: Ensure that you are using the correct transaction code for reversing the payment request. If you are trying to reverse a payment that has already been processed, you may need to follow a different procedure.
  
  
  SAP Notes and Support: If the issue persists and you believe it is a system error, check for any relevant SAP Notes or patches that may address this specific error. You can search the SAP Support Portal for updates or fixes related to this error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBRA (Reset Cleared Items) that may be involved in payment processing and reversals.
  Documentation: Review SAP documentation or user manuals related to payment processing and reversal procedures to ensure compliance with best practices.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform reversals in the SAP system, as restrictions may lead to errors.
  
  By following these steps, you should be able to address the PM138 error and understand the underlying issues related to the reversal of collective payment requests in SAP.