How To Fix PLM_PTU023 - Application logs were not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU - Message from development class PLM_ptu

• Message number: 023

• Message text: Application logs were not saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU023 - Application logs were not saved ?

  The SAP error message PLM_PTU023 indicates that application logs were not saved, which can occur in various scenarios within the SAP system, particularly in the context of Product Lifecycle Management (PLM) or other related modules. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to create or save application logs.
  Database Issues: There may be problems with the database connection or the database itself, preventing logs from being saved.
  Log Table Issues: The application log tables (like SLG1) may be full or corrupted, leading to failures in saving new logs.
  System Configuration: Incorrect configuration settings in the logging framework or related components can lead to this error.
  Temporary System Issues: Temporary issues such as system overload or performance problems can also cause this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create and save application logs. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Database Check: Verify the database connection and check for any issues with the database. Ensure that the database is up and running and that there are no connectivity issues.
  Log Table Maintenance: Check the application log tables for any issues. You can use transaction SLG1 to view logs and SLG2 to manage them. If the tables are full, consider archiving or deleting old logs to free up space.
  Configuration Review: Review the configuration settings related to application logging in the SAP system. Ensure that they are set up correctly.
  System Performance: Monitor the system performance and check for any temporary issues that might be affecting the logging process. If necessary, perform system tuning or maintenance.
  Check for Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SLG1 (Display Application Log) and SLG2 (Manage Application Logs) for managing logs.
  SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review SAP documentation related to application logging and error handling for more insights into best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the PLM_PTU023 error and implement a suitable solution.