How To Fix PLM_PTU021 - The application log contains short dumps

SAP Error Message - Details

• Message type: E = Error

• Message class: PLM_PTU - Message from development class PLM_ptu

• Message number: 021

• Message text: The application log contains short dumps

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message PLM_PTU021 - The application log contains short dumps ?

  The SAP error message PLM_PTU021 indicates that there are short dumps recorded in the application log. Short dumps in SAP are typically caused by runtime errors in ABAP programs, which can occur for various reasons, such as coding errors, data inconsistencies, or configuration issues.
  Cause
  The specific causes of short dumps can vary widely, but common reasons include:
  
  Coding Errors: Bugs in the ABAP code that lead to exceptions being raised.
  Data Issues: Invalid or unexpected data being processed by the program.
  Configuration Problems: Incorrect settings in the system that lead to failures during execution.
  Resource Limitations: Insufficient memory or other system resources.
  Authorization Issues: Lack of necessary permissions to execute certain operations.
  
  Solution
  To resolve the PLM_PTU021 error, follow these steps:
  
  
  Check the Application Log: Use transaction code SLG1 to view the application log. Look for entries related to the short dumps to get more context about the error.
  
  
  Analyze the Short Dump: Use transaction code ST22 to view the short dumps. This will provide detailed information about the error, including the program name, line number, and error type.
  
  
  Identify the Root Cause: Based on the information from the short dump, identify the root cause. This may involve:
  
  Debugging the ABAP code.
  Checking the data being processed.
  Reviewing configuration settings.
  
  
  
  Fix the Issue: Depending on the root cause, you may need to:
  
  Correct the ABAP code.
  Clean up or validate the data.
  Adjust configuration settings.
  Ensure that the necessary authorizations are in place.
  
  
  
  Test the Solution: After making changes, test the application to ensure that the issue is resolved and that no new issues have been introduced.
  
  
  Monitor for Recurrence: Keep an eye on the application logs and short dumps to ensure that the problem does not recur.
  
  
  Related Information
  
  
  Transaction Codes:
  
  SLG1: Application log display.
  ST22: Short dump analysis.
  SE80: Object Navigator for ABAP development.
  
  
  
  Documentation: Refer to SAP Help Portal or SAP Notes for specific error codes and troubleshooting steps related to the short dump.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  
  By following these steps, you should be able to diagnose and resolve the PLM_PTU021 error effectively.